The camera may work in extreme cold conditions as low as -25☌.Do not install the camera at places where rain and snow can hit the lens directly.However, it doesn't mean the camera can work underwater. With IP waterproof ratings, the camera can work properly under conditions like rain and snow.Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.To ensure better image quality, it’s recommended to clean the lens with a soft cloth from time to time.To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same. Do not place the camera in a shaded area and point it towards a. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights. Do not point the camera towards a glass window.Do not face the camera towards any light sources.Hoferstasse 9B, 71636 Ludwigsburg, the Camera Room B, 4th Floor, Kingway Commercial Building, 171-173 Lockhart Road, Wan Chai, Hong Kong La mayoría de las preguntas se pueden responder a través de nuestro centro de soporte en línea en. Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di restituire il prodotto.La maggior parte delle domande può essere risolta tramite il nostro centro di assistenza online all'indirizzo. La plupart des questions peuvent être répondues via notre centre de support en ligne à l'adresse. Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit. Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie Ihre Bestellung zurücksenden.Meiste Fragen oder Probleme können von unserem Online Support Center beantwortet und gelöst werden. If you need any technical help, please visit our official support site and contact our support team before returning the products.
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